Case Studies

The competition for strong digital and technology leadership is fierce, with skills less proven than other functional domains and requirements often ambiguous as companies look to attract talent that does not exist internally – often for the first time.


CTO - Online Marketplace

Our client, a well-known and highly respected online marketplace, wanted to complement its executive team with a strategic and commercially-focussed technology leader to help continue the journey of phenomenal revenue and profit growth.

The Role

Chief Technology Officer, reporting to the firm’s CEO, taking joint responsibility for both Technology and Product functions for the first time in the firm’s history.

The Requirements

A rare mix of technology, product, commercial and leadership skills with experience of working in international, consumer-facing online businesses. Ability to operate effectively both in the detail of technology where appropriate and at a strategic level in executive board meetings.

The Solution

Shortlist presented within five weeks comprised of five qualified CTOs. Successful candidate appointed from a leading pure-play.


Director of Digital Innovation and 
Global Business Intelligence Director – FMCG 

Our client, a highly respected global confectionary and consumer goods organisation, required two new business leaders: one to provide more innovative and effective digital contact with its customers and the other to define and deliver a successful business intelligence strategy. Both roles to be based in the US or one of several European locations.

The Roles

1st role: Working between technology, sales and marketing to lead, coordinate and deliver consumer-facing digital activities

2nd role: Lead a fragmented global team across multiple markets to deliver an enterprise-wide data and business intelligence function

The Requirements

1st role: A Fortune 500 technology and digital leader with a deep understanding of both IT and sales & marketing

2nd role: A Fortune 500 business intelligence leader with the aptitude and ability to deliver a step change in the performance and value of the function

The Solutions

1st role: An international search with an extended shortlist of eight candidates presented within six weeks. Candidates came from across the US and Northern Europe. The successful candidate placed in the US head office.

2nd role: An international search with a shortlist of four qualified candidates delivered within five weeks. The successful candidate described as the ‘benchmark for external hiring.’ 


Multichannel IT Director - Retail

Our client, a top five global retailer, required a leader to increase the strength of its online IT team.

The Role

Reporting to the CIO, to increase the bench strength of online IT engineering experience, in order to improve the delivery of innovative multichannel customer solutions, such as an enterprise-wide mobile strategy.

The Requirements

To be based in the UK head office responsible for a large offshore delivery resource and key senior customer relationships across commercial functions.

The Solution

An international search with a shortlist of five qualified candidates representing the strongest mix of US and European talent. Successful candidate placed from the online gaming sector.


Group CIO – Professional Services

Our client, a leading global law firm, required a transformational CIO to modernise radically its information technology function.

The Role

Reporting to the COO, to provide not only a step change in the flexibility and performance of IT but to embrace modern technology trends and opportunities to help make the firm more competitive.

The Requirements

To be based in the UK head office, responsible for the stabilisation and successful completion of a significant IT transformation already underway. Provide the partners and the external customers with tools and solutions to drive effectiveness and to be more competitive.

The Solution

 An international search with a shortlist of five qualified candidates delivered within five weeks. Successful candidate placed from a deputy CIO position within the financial services sector.


“Talent Injection” FTSE 20 Pharmaceutical Giant

Our client, a large global pharmaceutical group, required an increase in the bench strength of its IT leadership team. Two positions were identified as critical; Director of Applications and Director of Architecture.

The Role

Reporting to the Transformation Director, the positions required world class talent not only to improve the capability within the team but to have a marked impact on the culture; improving attitude, energy levels, communication and collaboration.

The Requirements

To be based in the UK or US, provide leadership for the organisation’s ERP strategy and to rationalise the vast and complex legacy applications estate.

The Solution

An international search with a shortlist of four qualified candidates for each position. Both successful candidates have extensive consumer goods and consulting experience. Both candidates promoted to the leadership team within 12 months.

CTO - North America

Our client, a global education company, with a rich heritage combining 150 years of experience in educational media and publishing is undergoing a technology led transformation to its core. This transformation seeks to accelerate the company’s activity in digital learning, education services and emerging markets. It will enable them to make a lasting impact in helping to solve some of the most important challenges in global education by delivering meaningful, sustainable and modern changes to what has become an increasingly antiquated system. This company is the largest player in the education sector, with a market capitalisation of circa $15bn and employing over 40,000 staff worldwide

The Role

The Group CIO retained Candela to recruit their CTO for North America, to lead companywide systems development, consumer facing product engineering and product architecture. This role also reports to the CEO of North America with a seat on the North American leadership team.

The Requirements

The requirement is to bring in first class technology leadership and delivery experience to help make a seismic shift in transforming this publishing group to becoming a technology company.

North America is their largest market, representing roughly 60% of total group revenue. The CTO North America is tasked with forging close relationships with a diverse stakeholder group across the region with both internal and external customers. The position is responsible for architecting and delivering profitable product solutions for the region, including accountability for all technology deployment and service delivery in North America and ensuring that the global technology function understands and meets regional requirements.

The Solution

  • Two calibration candidates were introduced within two weeks with an entire shortlist delivered end-to-end within four weeks, comprised of six fully qualified candidates at the SVP level.
     
  • The client expedited the first candidate that they met through other interviews to offer, having been so impressed with their track record and potential fit.
     
  • Successful candidate was appointed from a Fortune 50 MSO and now forms a clear part of the succession plan internally.

SVP Digital Technology

Our client is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. With more than $6 billion in annual revenues, 15,000 employees and operations in more than 48 states this organization is widely viewed as one of the fastest growing telecommunications companies in America.

The Role

The EVP HR and EVP & CIO retained Candela to recruit their SVP Digital Technology to build and define the technology strategy for their online services and digital business, ensuring it supports the overall strategy for the enterprise business unit and to create the ultimate digital customer experience.

The Requirements

The SVP Digital Technology leads online, mobile and social product engineering and development across both the enterprise and consumer businesses, with a predominant focus on the firm’s B2B client base. This position is a critical leadership role responsible for meeting internal and external customer needs with IT development solutions that operate in a highly scalable and resilient fashion yet are known for being best in class enterprise grade portals, mobile and web experiences across the industry.

The Solution

Start to finish in six weeks. The calibration candidate was introduced within two weeks with an entire shortlist delivered end-to-end four weeks later. The client met the calibration candidate in week two and by the time the shortlist was delivered the client had decided to offer the role to the calibration candidate and Candela was able to successfully close the assignment before the end of the same day! The client described this search and hire as; “one of the quickest, most impressive and slickest processes” that they had ever experienced.