We take your data privacy


Candela Privacy Policy

Who are we?

We are Candela Search. We find, assess and secure transformational talent for progressive companies in the Global Fortune 500.

What does this policy cover?

We, at Candela Search, take your personal data privacy very seriously. This policy aims to do the following:

  • Set out the types of personal data that we collect about you.
  • Detail how and why we collect and use your personal data.
  • Explain how long we keep your personal data.
  • Explain when, why and with who we will share your personal data.
  • Set out the legal basis we have for using your personal data.
  • Explain the effect of refusing to provide the personal data requested.
  • Outline the different rights and choices you have when it comes to your personal data.
  • Detail how we may contact you and how you can contact us.

What personal data do we collect?

We collect the information necessary to be able to find available opportunities that may be of interest to you and to assess your eligibility through the different stages of a search process. The information collected includes CVs, work and education history, employment and references.

Where do we collect personal data?

We are a boutique firm conducting executive-level searches. We continuously expand our international network of senior online, digital and technology professionals and focus on building lasting relationships with clients and candidates in order to deliver a high quality, professional and value-adding service. To do our job well, we need to understand the client’s needs and we need to know our candidates well.

Depending on whether you are a candidate or a client, we may collect and process the following data about you:

  • Information that you provide by filling in forms on our website or via email.
  • Information which you share with us by sending us your CV or answering our questions over email exchanges.
  • Information which you share with us when we meet in person or speak on the phone.
  • Information about you which is in the public domain.
  • Information which third parties who have worked with you or have otherwise interacted with you share with us.
  • Information which we request from third parties who have agreed to provide us with a reference about you.

We do not actively collect sensitive personal data about our candidates unless this is legally required for recruitment purposes. In such circumstances, we will seek explicit consent before doing so.

The following are the different sources from which we may collect data about you:

  • Directly from you. This is information you provide while searching for a new opportunity and/or during the different recruitment stages.
  • Through publicly available sources, including:
    Search engines
  • By reference or word of mouth. For example, you may be recommended by a friend, a former employer, a former colleague or even a present employer.

How long do we keep personal data?

We keep your personal data as follows:

  • Candidate Data: 3 years
  • Client Contact Details: We will retain this personal information for the duration of the relationship and/or the period necessary to complete our obligations to the client. 

Who do we share your personal data with?

Your personal data is shared with the client who initiates a search for which you are considered. This personal data will be used to ascertain if you are a good fit for the available position. We may also conduct checks on you to verify the information you have provided. Where we do this, we will seek your consent in advance of sharing your information with third parties who conduct said checks.

Other instances in which we may share your data include:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.
  • To enforce an agreement entered into between you and us or to investigate potential breaches.
  • To protect the rights, property or safety of our candidates, clients or anyone else. This includes exchanging information with other companies and organisations for the purposes of fraud protection, the checking of criminal records and other references.

What happens if you do not provide us with information we request or ask that we stop processing your data?

If you do not provide the personal data necessary or withdraw your consent for the processing of your personal data, we will not be able to match you with available opportunities.

Do we make automated decisions concerning you?

No, we do not carry out automated profiling.

Do we use cookies to collect personal data?

To provide better service to you on our websites, we use cookies to collect your personal data when you browse.

A cookie is a small file of letters and numbers that we put on your computer if you use the Site. By browsing our website, you agree to have these cookies placed on your computer.

If you would prefer not to accept cookies, you can do this by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, please be aware that some functions and features of the Site and/or the Services may not work properly because we may not be able to recognise and associate you with your account.

To find out more about cookies, please visit: www.allaboutcookies.org

Links to and from the websites of our partner networks, advertisers and affiliates or other third parties may appear on third party websites and online media. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we cannot and do not accept any responsibility or liability for these policies. Please check these policies carefully before you submit any personal data to these websites.

Do we transfer your data outside the EEA?

To better match your profile with current opportunities, we may transfer your personal data to our US offices as well as clients and partners in countries outside the EEA. These countries privacy laws may be different from those in your home country. Where we transfer data to a country which has not been deemed to provide adequate data protection standards, we always have security measures and approved model clauses in place to protect your personal data.

What rights do you have in relation to the data we hold about you?

The right to be informed
You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights.

The right of access      
You have the right to obtain access to your information (if we are processing it). This is so you are aware and can check that we’re using your information in accordance with data protection law.

The right to rectification
You are entitled to have your information corrected if it is inaccurate or incomplete.

The right to erasure      
This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing
You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

The right to data portability      
You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

The right to object to processing            
You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

The right to lodge a complaint  
You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

The right to withdraw consent  
If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

How will we contact you?

We may contact you by phone, email or LinkedIn. If you prefer a particular contact means, please let us know.

How can you contact us?

If you are unhappy with how we’ve handled your information or have further questions on the processing of your personal data, please contact our Privacy Team: GDPR@candelasearch.com

Company Details

Company Registered Name:
Candela Search Ltd

Company Registered Address:
Kings House, 174 Hammersmith Road, Hammersmith, London W6 7JP

Company Registration Number: 8536457

VAT Number: 168 0916 87